PRIVACY POLICY

1. Who we are

Mamba Digital S.r.l. ("Mamba", "we", "us") is a digital marketing agency registered in Italy and headquartered at Via Liguria, 27, 85024 Lavello PZ (Basilicata). We operate mamba-seoagency.com. For data protection queries, contact us at ciao@mamba-seoagency.com.

2. Data we collect

We collect personal data only when you provide it or when it is generated by your use of our website:

• Contact form: first name, last name, email, phone, website URL, message content.
• Checkout: first name, last name, email, phone, country, notes. Payment card data is handled exclusively by Stripe and never passes through our servers.
• Analytics: If you accept analytics cookies, anonymised page views, session data, and referral source via a GDPR-compliant tool.
• Communications: emails and messages you send us.

3. Legal basis for processing

• Contract performance: processing orders and delivering services you have purchased.
• Legitimate interests: responding to enquiries and maintaining business operations.
• Consent: analytics cookies where accepted.
• Legal obligation: financial records required under Italian tax law.

4. How we use your data

We use personal data to respond to enquiries; deliver purchased services; issue invoices and comply with Italian tax obligations; send transactional emails; and improve our site where analytics consent is given. We do not sell personal data or use it for advertising targeting.

5. Data sharing

We share data only with processors operating under data processing agreements:

• Stripe Payments Europe Ltd — payment processing (Ireland, GDPR applies).
• Hosting provider — server infrastructure (EU, GDPR applies).
• Email service provider — transactional email.

6. International transfers

Where data is transferred outside the EEA, we rely on Standard Contractual Clauses or European Commission adequacy decisions.

7. Retention

Data type	Retention period
Contact enquiries	3 years from last contact
Client records (invoices, contracts)	10 years (Italian tax law)
Analytics data	12 months rolling
Cookie consent records	1 year

8. Your rights

Under GDPR you have the right to access, correct, erase, restrict, port, and object to processing of your data. To exercise these rights, email ciao@mamba-seoagency.com. You may also lodge a complaint with the Italian data protection authority (Garante, www.garanteprivacy.it).

9. Security

All pages use HTTPS. Payments are handled entirely by Stripe — we never see or store card numbers. Access to personal data within our team is restricted on a need-to-know basis.

10. Contact

Mamba Digital S.r.l. · Via Liguria, 27, 85024 Lavello PZ, Italy · ciao@mamba-seoagency.com · +39 080 435 6359